Privacy Policy

This Privacy Policy explains how MyMurthi (operated in connection with Bemyco; “we”, “us”, or “our”) collects, uses, shares, and protects information when you use:

• Our public website at https://mymurthi.com
• Our shop-owner web app at https://app.mymurthi.com
• Our Android / mobile applications published as MyMurthi

By using MyMurthi, you agree to this Policy. If you do not agree, please do not use our services.

1. Who this Policy covers

• Visitors who browse public shop listings, maps, and model pages
• Shop owners and staff who create accounts and manage bookings, inventory, expenses, billing, and website settings

2. Information we collect

Depending on how you use MyMurthi, we may collect:

• Account details: name, email address, mobile number, password (stored in hashed form), shop name, and business address
• Business & operational data: customer names and phone numbers you enter for bookings, idol/model inventory, photos you upload, payments you record, expenses, staff logins, invoices, and related shop records
• Public listing data: city, area, WhatsApp number, shop description, cover/gallery photos, and map coordinates you choose to show on the public website
• Location data: approximate or precise location when you allow it — for example to find nearby shops as a visitor, to set a shop map pin, or (for owners/staff) to record login location for security
• Device & usage data: IP address, browser/app type, device identifiers needed for app operation, crash/diagnostic logs, and basic analytics of how features are used
• Payment-related data: subscription/package selection and payment status. Card and UPI payments for subscriptions are processed by Razorpay; we do not store full card numbers on our servers
• Communications: messages you send us by email, WhatsApp, or phone for support

3. How we use information

• Provide, operate, and improve MyMurthi (website, web app, and mobile apps)
• Create and authenticate owner/staff accounts and manage access permissions
• Show public shop listings and maps when owners choose to go live
• Process subscriptions and send transactional messages (e.g. OTP, invoices, notices)
• Prevent fraud, abuse, and unauthorized access
• Comply with law and respond to lawful requests
• Contact you about service updates, billing, or support when needed

4. Legal bases (where applicable)

We process personal data to perform our contract with you (providing the service), with your consent (e.g. location permission), for legitimate interests (security, product improvement), and where required by law.

5. How we share information

We do not sell your personal information. We may share data with:

• Service providers who help us host, email, send OTP, store media, or process payments (including Razorpay), under appropriate safeguards
• The public, only for information shop owners intentionally publish (e.g. shop name, city, photos, WhatsApp, map pin on mymurthi.com)
• Authorities when required by applicable law or to protect rights and safety

Customer booking data entered by a shop remains under that shop’s control for their business use inside MyMurthi; we process it to provide the product to that shop.

6. Permissions on mobile

Our Android app may request:

• Location — nearby shops, shop pin, optional login location
• Photos / media — uploading shop or idol images
• Internet / network — to sync with our servers

You can deny or revoke permissions in device settings; some features may not work.

7. Data retention

We keep account and business data while your account is active and as needed for billing, legal, and security purposes. You may request deletion of your owner account by contacting us; we will delete or anonymize personal data unless we must retain it by law (e.g. invoices/tax records).

8. Security

We use reasonable technical and organizational measures (encryption in transit, hashed passwords, access controls). No method of transmission or storage is 100% secure.

9. Children

MyMurthi is intended for business users and the general public discovering shops. It is not directed at children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children.

10. International users

Our services are focused on India. If you access MyMurthi from elsewhere, your information may be processed in India or in locations where our providers operate.

11. Your choices & rights

• Access or update profile/shop details in the app or web dashboard
• Turn off public listing or remove published photos/location from Website settings
• Revoke device permissions
• Request account deletion or a copy of your personal data by emailing support@bemyco.com

12. Third-party links & services

MyMurthi may link to WhatsApp, Google Maps, Razorpay, or other third parties. Their privacy practices are governed by their own policies.

13. Changes to this Policy

We may update this Policy from time to time. The “Last updated” date will change when we do. Continued use after changes means you accept the updated Policy.

14. Contact

MyMurthi / Bemyco
Email: support@bemyco.com
Website: https://mymurthi.com